About Hamza Dennawi
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Academic Level Bachelor\\s-Degree
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Age 28 - 32 Years
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Gender Male
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Industry Food & Beverage
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Nationality Lebanese
About me
Greetings
My name is Hamza iam Lebanese 30 years old, Business Management graduate and MBA enrolled. I Have total of 12 years experience Managing Coffee shops
Traveled from Lebanon to Saudia arabia Riyadh from 2019 and opened a brand McCafe!😊 i set the brand standards SOPs, Trained 110+ Store managers, Leads and Baristas
managed daily operations in the stores and handled 23 stores in Riyadh and Remote locations
Education
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2014 - 2018
Lebanese international university
Business Management and Administration
BA Business management graduate
Experience
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2019 - 2025
McDonalds RICC Riyadh
McCafe Multi Area Manager
Managed day-to-day operations, overseeing a total of 23 stores in 12 Districts, total of 88 Staff in Riyadh and remote locations
• Pioneer Successfully opened 42 McCafé hubs (2019-2025), ensuring seamless execution.
• Trained and certified 110+ members including store managers, Leads and baristas.
• Achieved operational excellence by ensuing quality control, and brand consistency.
• improved team performance by recognitions
• Supported HR in recruitment and onboarding, re-interviewing qualified candidates.
• Ensured food safety and quality by adhering to HACCP & ISO 22000 standards.
• Developed strategies and best practices to market the brand enhancing brand awareness.
• Achieved key KPIs through strategic planning, P&L Control and waste management.
• Played a key role in ensuring equipment calibrations and parameters met brand standards in each store
Reporting to Director -
2016 - 2018
Caribou Coffee
District Supervisor
Managing 3 Stores total of 12 staff members ( AUB,Hamra,Ashrafieh)
Area Management -
2014 - 2016
Moka Lounge Beirut City Center
Head Barista/Supervisor
• Trained and evaluated a team of 3 Baristas in Latte art and coffee basics, achieving new sales records and ensuring top-notch food safety standards.
• Managed ordering, inventory, and delivery check-ups, optimizing efficiency and customer satisfaction.
• Enforced cleanliness and sanitation in the Coffee Hub, maintaining a welcoming environment for customers. -
2012 - 2012
IHG Crowne Plaza Beirut
Barista
IHG is where my Journey Started
Basics about Coffee
Hospitality Management