About Jackline Wanjiru
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Academic Level Certificate
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Age 28 - 32 Years
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Gender Female
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Industry Healthcare & Pharmaceuticals
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Nationality Kenyan
About me
Dedicated and customer-focused Customer Service Associate with over 6 years of experience supporting clients in fast-paced, high-volume environments. Highly skilled in customer engagement, issue resolution, and multi-channel communication including calls, emails, and in-person support. Known for maintaining accurate records, managing CRM systems, and handling sensitive information with professionalism and confidentiality. Strong problem-solver with excellent communication skills, attention to detail, and the ability to remain calm under pressure while consistently delivering positive customer experiences and meeting performance targets.
Education
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2016 - 2017
Zetech University
Diploma in business Administration and Management
I have a Diploma in business Administration and Management
Experience
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2025 - Present
Afaq Recruitment Center
Customer service associate
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2025 - Present
Afaq Recruitment Center
Customer service associate
